Shipping & Delivery
We want getting your TimeFrame to be simple. Here’s what to expect once your order is ready to ship.
U.S. Shipping
We offer free ground shipping on all U.S. orders.
Need it sooner? Priority Shipping may be available at checkout for an additional fee.
Once shipped, most U.S. orders arrive within 5–8 business days. Your shipping confirmation email will include your carrier and estimated delivery information.
International Shipping
TimeFrame currently ships within the United States only.
We hope to expand international availability in the future. Stay tuned for updates.
Tracking Your Order
Once your order ships, we’ll send a tracking link by email so you can follow its progress.
Can’t find your tracking email? Check your spam or junk folder for an email from TimeFrame.
Order Changes or Cancellations
Need to update or cancel your order? Email hello@gettimeframe.com as soon as possible and include your order number.
We’ll do our best to make the requested change before your order ships. Once an order has shipped, we may not be able to modify or cancel it.
Need Help With Your Delivery?
If you still can’t locate your tracking information or have a question about your shipment, contact us and we’ll be happy to help.